Terms and Policies

  1. Booking and Reservations:
    • All bookings are subject to availability.
    • Reservations are confirmed upon receipt of payment.
  2. Cancellation and Refunds:
    • Cancellation policies vary by tour/package. Refer to specific tour details.
    • Refunds are processed based on the cancellation policy in effect.
  3. Payment Terms:
    • Full payment is required to secure a reservation unless otherwise stated.
    • Prices are quoted in Euros and are subject to change.
  4. Itinerary Changes:
    • The company reserves the right to modify itineraries due to unforeseen circumstances.
    • Alternative arrangements will be of equal or greater value.
  5. Travel Insurance:
    • We strongly recommend purchasing comprehensive travel insurance.
    • The company is not responsible for losses incurred without insurance coverage.
  6. Health and Safety:
    • Participants should be in good health for certain tours. Check specific requirements.
    • Follow safety guidelines provided by guides during activities.
  7. Responsibility:
    • The company is not liable for personal injuries, accidents, or loss/damage to personal property.
    • Participants are responsible for their own safety and well-being.
  8. Travel Documents:
    • Ensure all necessary travel documents (passport, visas, etc.) are valid.
    • The company is not responsible for denied entry due to inadequate documentation.
  9. Code of Conduct:
    • Respect local customs and traditions.
    • Follow the guidance of tour guides and staff.
  10. Force Majeure:
    • The company is not liable for disruptions due to force majeure events.
    • Alternative arrangements will be made as feasibly as possible.
  11. Privacy Policy:
    • Personal information is collected for booking purposes only.
    • Information is not shared with third parties without consent.
  12. Dispute Resolution:
    • Any disputes will be resolved through negotiation or mediation.
    • Legal action will be a last resort.